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Last updated: 10.28.2020

St. Joseph Village Takes Precautionary Measures In Response to the Coronavirus (COVID-19)

The health of our employees, residents and their families is our number one priority at St. Joseph Village. As the coronavirus (COVID-19) becomes more widespread, we acknowledge the importance in addressing concerns and questions as well as communicate actions that our organization is actively taking.


COVID-19 PROCEDURES IN PLACE AT UNIVERSITY PLACE

The following procedures have been put into place at University Place because of the Coronavirus pandemic. These procedures are fluid and could change as situations change. For further information or questions, email or call:

Mandy Altman
maltman@franciscancommunities.org
(765) 464-5602

Kate Simon
ksimon@franciscancommunities.org
(765) 464-5610

Containment Procedures:

Residents continue to be monitored closely for the earliest signs or symptoms of COVID-19. If any signs or symptoms develop, a resident is immediately isolated. Associates continue to be screened daily when they report for work; if any screening element is noted to be abnormal, the associate is sent home.

Precautionary Measures:

Our Infection Preventionist, along with our Head of Clinical and Infectious Disease Control are widening the visitor screening procedures and adding additional screening items to the list of current symptoms that we have been screening for. The skilled nursing unit has limited access to only staff assigned to that unit with no visitors allowed. University Place continues to restrict visitors and monitors those associates and residents, following CDC-regulated standards for infection control and to prevent any spread of the virus. The staff continues to maintain proper PPE recommendations and protocol, as defined by the local and state health departments and the CDC.

Staff/PPE Shortages:

University Place is not experiencing staffing or PPE equipment shortages at this time.

zero covid-19white blockwhite blockzero covid-19
TOTAL NUMBER OF RESIDENTS AND
ASSOCIATES THAT HAVE

TESTED POSITIVE
NEW RESIDENT OR
ASSOCIATE POSITIVE
CASES OF COVID-19
RESIDENT OR
ASSOCIATE DEATHS
DUE TO COVID-19

 

BASIC PROCEDURES FOR EVERYONE

  • The only people allowed access to University Place are residents, associates and some vendors or vendor representatives.
  • No visitations are allowed for any part of the main building with the exception of end-of-life access, which will be contained to the room or apartment of the resident. The Main and West entrance doors will be locked at all times and entry will only be gained if a resident has their identification badge, or if visitors use the phone in the vestibule to contact either the concierge or the health center.
  • All entry to the building between 8 a.m. and 8 p.m. is through the Main Entrance. All entry between 8 p.m. and 8 a.m. is through the West Entrance. The fire doors just past the Meditation Room will be closed at all times. A stop sign on the doors assists residents to stay in their particular area of the building. IL residents have no reason to go through the doors towards the Health Center, AL or Memory Support sides of the building and vice versa.
  • All associates enter through the employee entrance only. All associates are required to answer a few health related questions and have their temperature taken upon arrival to ensure they are not infectious. Any associate demonstrating respiratory problems, a cough, diarrhea, vomiting, a sore throat, or a fever of at least 100 degrees will be sent home. If the fever is over 100 degrees, the associate will be scheduled for COVID testing.
  • Vendors are required to enter the building through the employee entrance and go through the same procedures as associates. Caretakers from home health companies must go through the same process as associates before being allowed to proceed through the building. Vendors such as mail and package carriers, pharmacy deliveries, and newspaper deliveries will be required to follow the same procedures, but may use the main entrance.
  • Caregivers from outside the building must enter through the main entrance and follow the same procedure as other vendors before registering as a vendor that day.
  • Vendors and caregivers refusing to follow the established precautions will not be allowed in the building.
  • The beauty shop is closed until further notice.

STAFF PRECAUTIONS

  • All staff members must have their temperature taken upon entering the building. If the temperature is below 100 degrees, the associate is allowed to stay. If the temperature is 100 or above, the staff member is sent home and the medical director is called to set up a COVID-19 test. The associate is not allowed to work until the test result is determined. If the test is negative, the associate cannot return until the temperature and other symptoms have returned to normal for a minimum of 24 hours without a fever and no use of a suppressant. If the test is positive, the associate will not return to the building for a minimum of 14 days of quarantine. Immediately, the proper officials will be notified as well as the Franciscan Ministry Home Office.
  • Staff is expected to use good hygiene including washing their hands often or at least using sanitizer. Staff is regularly asked to demonstrate to managers how to effectively wash their hands.
  • All nursing, life enrichment, EVS, dining services and managerial staff working directly in rooms with residents in the Health Center, AL and Memory Support are required to wear a mask while in the room with a resident. If the resident is on any type of precautions, proper PPE protocol is to be followed.

RESIDENT PRECAUTIONS IN THE HEALTH CENTER, AL & MEMORY SUPPORT

  • All residents will have their temperatures taken two times per shift (six times daily)
  • Nurses observing residents for any sings of COVID-19.

RESIDENTS ARRIVING FROM HOSPITAL OR ANOTHER FACILITY

HEALTH CENTER (if no COVID-19 residents):

  • New guests will be isolated to their rooms for 14 days.
  • The rooms used in the Health Center will be 1113 -1116. All are at the end of a hallway.
  • If more rooms are needed over the 14-day period, University Place will start moving up the hallway room by room. Several residents each week will have their room moved to another location. Every attempt will be made not to relocate long-term residents. If University Place has a COVID-19 active case, different protocols will be used.
  • Meals including people requiring feeds will be served in rooms.
  • Therapy will be restricted to the room with the exception of any walking therapy, which can also use the small hall outside the four rooms. If someone must use the therapy gym, the person must be the only person in the gym and must be at the last person of the day.
  • One nurse will cover everyone in that area for each shift.
  • All personnel will wear masks at all times and the guests will be asked to wear masks when staff is working with them.
  • All basic infection control procedures will remain in place.

ASSISTED LIVING/MEMORY SUPPORT (if no COVID-19 residents):

  • New residents are asked to shelter in place in their apartments for 14 days upon arrival.
  • Food will be delivered to their rooms.

INDEPENDENT LIVING & GARDEN HOMES (if no COVID-19 residents):

  • New residents are asked to shelter in place in their apartments for 14 days upon arrival.
  • Food will be delivered to their apartments or rooms.

DINING SERVICES

DINING SERVICES – HEALTH CENTER:

  • All residents will eat in their rooms.
  • Food will be ordered on tray cards the day before the meal is to be served.
  • Food will be served on special thermal plates to remain hot.
  • Life Enrichment staff and managers may assist with serving orders. Any persons requiring a staff feed in Health Center will eat in the dining area except for those in the 14-day quarantine area. Not more than two people may be fed in the dining area at the same time with social distancing being observed. Puree meals will require 15 minutes of notice to the kitchen.

DINING SERVICES – ASSISTED LIVING/MEMORY SUPPORT:

  • All residents will eat in their rooms.
  • Food will be ordered on tray cards the day before the meal is to be served.
  • Paper products will be used.
  • Life Enrichment staff may assist with serving orders. Any persons requiring a staff feed in Memory Support will eat in the dining area. Not more than two people may be fed at the same time with social distancing being observed except those residents under the 14-day quarantine. Puree meals will require 15 minutes of notice to the kitchen.

DINING SERVICES – INDEPENDENT LIVING:

  • The Bistro will be closed to all staff and residents until further notice. Hydration stations and coffee will still be available, but there will be no available seating in the Bistro.
  • All food orders, both lunch and dinner, will be either carryout or delivery. We ask that if possible to assist the dining staff, residents who feel comfortable picking-up their food please do so. Otherwise, University Place will deliver the food. Social distancing is to be practiced at all times.
  • Cards will be available for residents to list which of the entrees they wish to choose. Use the carryout card if you will pick-up your order and the delivery card if you want delivery. Meals can also be ordered from your computer. The cards are always available on the table near the main dining room entrance. Lunch cards should be returned to the area just outside the main dining room by 10 a.m. Dinner cards should be returned no later than 3 p.m.
  • There will be two entrée selections with each meal. There will also be a scaled-down Always Available Menu if you do not like either of the entrees. Steaks and shrimp will not be available. At least initially, ice-cream will not be available as a dessert.
  • For lunch, deliveries will begin at noon and continue until they are completed.
  • For dinner, pick-up orders will be ready at 5 p.m. Dining Services will try to complete deliveries of all food between 5 p.m. and 5:30 p.m.
  • All food will be delivered in paper products. The only drinks that will be available will be water, ice tea, lemonade and V-8 juice. The paper products will not hold food temperatures for very long, so please be prepared to use your microwaves to warm the food after it arrives.
  • Sunday will be a lunch only service.

HEALTH CENTER PROTOCOL FOR A POSITIVE COVID-19 RESULT

  • If there is a COVID-19 positive test for a resident in the Health Center, Room 1113 would be the first room used. Rooms 1115, 1116 and 1114 would be the next rooms used in that order.
  • A vapor barrier would be established outside the room in the hallway to assist in preventing any further contamination. The barrier would be reestablished if more than one resident tested positive.
  • All required PPE’s would be placed outside the vapor barrier for use by staff.
  • Each shift, a designated staff person would be assigned to the resident who tested positive.
  • University Place would immediately contact the Medical Director, the ISDH, the Tippecanoe County Health Department, and the Franciscan Ministry Home Office. A call to the ISDH COVID Strike Team would also be made.
  • Protocols established by the ISDH, CMS and Franciscan Ministries would then be put into place.
  • Other residents on the unit would be tested for the Coronavirus.

AL & MEMORY SUPPORT PROTOCOL FOR A POSITIVE COVID-19 RESULT

  • If there is a COVID-19 positive test for an AL or Memory Support resident, the resident would be quarantined to his/her apartment.
  • All required PPE’s would be placed outside the apartment for use by staff.
  • Each shift, a designated staff person would be assigned to the resident who tested positive.
  • University Place would immediately contact the Medical Director, the ISDH, the Tippecanoe County Health Department, and the Franciscan Ministry Home Office. A call to the ISDH COVID Strike Team would also be made.
  • Protocols established by the ISDH, CMS and Franciscan Ministries would then be put into place.
  • Other residents on the unit would be tested for the Coronavirus.


A Message from our CEO – 3.24.2020

Dear Family Members and Care Givers,

In our ongoing efforts to be proactive during the COVID-19 (coronavirus) spread throughout the United States, we are doing everything we can to keep the residents at our communities safe.

As of today, we do not have any confirmed cases of the virus in our communities or any of our associates. We remain highly vigilant in our efforts to keep everyone safe. Our frontline healthcare workers are really the unsung heroes of this crisis. Please go out of your way to send a good thought, kind gesture or intention to the myriad of healthcare workers that are out there working hard every day to provide care and services to our residents and clients. From the nurses, nursing assistants, other clinical team members, housekeepers, culinary staff, life enrichment, plant services, marketing and administration at each of our communities, we are THANKFUL. Your loved ones are receiving exceptional care because each of our dedicated team members is working very hard while navigating their own circumstances of closed daycares, closed schools, extended family with needs and a whole bunch of other trying circumstances. We are grateful for their dedication.

Today, Governors of IL, IN and Ohio have all announced a “Stay-At-Home” order for all citizens. This will have NO impact on our ability to provide care and services at our community, as we are EXEMPT from this order. The work we do in our communities is considered “essential” and as such, all of our workforce is exempt from the rule. We do anticipate that other States will be enacting similar rules and the same exemption will apply at all of our communities.  Fundamentally, we will continue to operate the same as we have been during this entire crisis.

Please know that we are getting very creative with trying to keep residents engaged during this time of social isolation. Hats off to the Life Enrichment teams and the Mission/Pastoral Care staff that are coming up with lots of fun things to help residents stay engaged.

Rest assured, we continue to follow all the guidance of the Centers for Disease Control and Prevention (CDC), Centers for Medicare and Medicaid Service (CMS), and state health departments recommendations to prevent the spread of the virus. Here are some of the preventative measures we continue to take:

Visitor Limitations

At the direction of CMS and state health officials we are restricting visitation by all visitors and non-essential health care personnel, except for certain compassionate care situations, such as an end-of-life situation. In those cases, visitors will be limited to a specific room only.

We are posting signs on our entryway doors to notify visitors of this policy and actively screening individuals, including staff, who need to enter our buildings. Individuals authorized to enter will need to be free of respiratory symptoms, such as fever, sore throat, cough and new shortness of breath; not have a history within the last 14 days of travel to areas, including here in the United States, where a COVID-19 outbreak has been confirmed; and not have worked in another healthcare setting with a confirmed coronavirus exposure. Anyone entering the buildings will need to wash their hands or use alcohol-based hand sanitizing gel and frequently wash their hands while in the building. Everyone entering the building is being screened.

We understand that connecting with loved ones is incredibly important, and there are a variety of other ways you might consider communicating with them during this time. Alternative communication methods include telephone, email, text message, video chat or social media.

Group Activities and Resident Outings:

Because the COVID-19 virus is spread through close contact, reducing its spread requires social distancing. Due to this need for social distancing, we have cancelled all group activities and communal dining over the last two weeks. Keeping our residents engaged and active socially is extremely important to their well-being. We will instead be implementing individually focused activities.

Thank you for placing your trust in us for the care of your loved one. Please know we are working around the clock to keep everyone safe. This crisis shall pass, and we will all be stronger for it. My admiration and gratitude is extended to our caregivers – we owe them a lot.

Sincerely,
Judy Amiano
CEO

COVID-19 General Information

Covid-19 is a respiratory disease spreading from person to person caused by a novel (new) coronavirus. The disease has been named “coronavirus disease 2019” (abbreviated “COVID-19”). This situation poses a serious public health risk. The University Place is working closely with state and federal agencies as well as public health partners, to respond to this situation. COVID-19 can cause mild to severe illness; most severe illness occurs in adults 65 years and older and people of any age with serious underlying medical problems.

Additional information and resources for COVID-19 are available at the links below.

CONTACT THE ISDH(877) 862-0011 (Available 24/7) to answer general questions from the public.

CDC COVID-19 WEBSITEWebsite for the CDC with information about COVID-19

ISDH COVID-19 WEBSITEIndiana State website with information about COVID-19

To contact your local ombudsman:

Andrea Smothers, Local Ombudsman Indiana Legal Services

8 N. 3rd St., Suite 102, Lafayette, IN 47901

Andrea.Smothers@ilsi.net or (765) 423-5327 (800) 382-7581

Visit Franciscan Ministries COVID-19 for current Ministries information.


Important Resources For Families and Residents

covid updateFor procedures in place at University Place – Positive COVID-19 Results please read the following.

 

 

 


covid updateFor procedures in place at University Place – Dining Services please read the following.

 

 

 


covid updateFor procedures in place at University Place – Residents please read the following.